We have taken over from, and worked with a large number of secretaries who were relieved when the billing was taken away.
Secretaries have told us that they struggle because they do not enjoy handling the money side of the practice (ask yourself the same question, would you like to be handling the money side, and deal with patient and insurance company queries?), but more commonly is that your practice has grown, and priority is normally given to the clinical side of the practice.
We recommend that you ask your secretary what he or she really thinks about your Billing and Collection. You may be surprised at the answer.
Call us Now on 01702 382323 if your secretary needs support.