What our Consultants say about us

We have instructed Hythehopes for some time now and we are very happy; it’s a relief to hand over the job of medical billing for 132 Harley Street Clinic to them.

They have proved themselves to be very helpful with any queries. Their acknowledgment of receipt of billing is very useful for cross-checking, too.

The speed with which they respond to requests for reports is excellent and they always include all necessary detail which is essential.

I have used Hythehopes for many years and it has been nice to forget about the billing side of my practice.

They are very quick to deal with any queries I may have and when I send my billing in they rapidly respond to advise they have received it.

My bad debt was taken down to zero and it has freed up both mine and my secretaries time not having to have awkward conversations with patients about money.

I have worked with Hythehopes for over 10 years and their services are easy to use, responsive, friendly, and first-rate with virtual no written-off debt.

Couldn’t be more impressed.

Your team have been fantastic and very patient with the multiple naïve questions from someone just starting up in the world of private medicine.

Thank you, I can’t believe we only have £900 over 3 months’ debt, that’s amazing well done.

I can’t believe where we were 2 years ago to where we are now, it’s amazing.

You and your team have done a great job, thank you.

Big shout out to Sue Grant from HytheHopes Limited. Occasionally I send consultants their way and today completely out of the blue Sue dropped me an email saying she wanted to send me a gift as a “thank you”. They have very generously agreed instead to make a donation to charity instead. Top girl, top company. Anyone in any business – or Private Practice! – could do this, but almost no one ever does. If you’re looking for help with your practice billing, you could do a lot worse than getting in touch with Sue at HytheHopes. PS I get no commission for sending consultant colleagues their way. It’s just that I speak with a LOT of consultants about private practice and everyone that has used their services has always been very complimentary, hence the recommendation. There’s nothing in it for me.

HytheHopes has excellent customer service with a rapid response to any of my queries. All the staff are very friendly and make even the most difficult situations less stressful.

I have worked with HytheHopes right from the beginning of starting a private practice. They have been great in helping me set up my practice and guiding me through registering with healthcare companies. If I have any queries I just pick up the phone and they always answer and bend over backward to help me. All my billing has been accurate and stress-free. Can’t recommend them more highly.

HytheHopes have provided me with a high quality service. They have improved the efficiency of my practice allowing me to focus on my clinical work.

HytheHopes sorted out historical debtors and continues to remind monthly with results. Removes debt collection from report preparation

Hythehopes have met our billing expectations and have excellent staff who are always very helpful.

Everyone I have dealings with in the billing team, receipting team and collections team are always helpful, professional and efficient.

As a new consultant to private practice, collecting fees was really difficult. After setting up with HytheHopes my practice was transformed, as I’m removed from the process but completely in control. I can’t recommend them highly enough.

Thanks, Hythehopes for their continued efficiency and professionalism in doing my medical billing

You recently managed to recoup some unpaid invoices from over 1 year ago.  Most importantly this has been done without upsetting my patients. Thanks again

Thank you very much for your support throughout the last several years which contributed immensely to the smooth running of the business.

I would highly recommend Hythehopes to any consultant who is starting out in private practice.

I have worked with HytheHopes since the beginning of my private practice. Whenever I have a query, I can simply call and receive a prompt and helpful response. My billing has always been accurate, and it has been reassuring to have this aspect of my practice managed for me. I cannot recommend them highly enough.

The most important factor when working with a team who are remote is communication. The team at Hythehopes are wonderful, every time I call, I feel I not only speaking to a member of my team but a friend.

They really go the extra mile, take time to not just give to an answer but tailor it to your practice.

The differentiator in this sector is quality and a personal service: Hythehopes stand out for all the right reasons.

“I heard about Hythehopes from a colleague a few years ago, and he was full of praise. It took me some time to make the move, but the opportunity arose to restructure my whole practice and so I moved billing away from my secretary and into Hythehopes.

The changeover process was smoothly handled, and Hythehopes were able to identify a series of errors in previous billing which had left thousands of pounds-worth of aged dates unpaid, and they were able to recover. They have modernised my billing to make credit card payments available to patients, and take care of all my medicolegal billing too. I have much greater confidence than I had before that my invoicing is done effectively, and my secretary is happy too.”

“I have used Hythehopes for several years. It has quite honestly changed my life. Billing is done efficiently and effectively, with careful and close collaboration with the insurance companies and my secretary. Late payments are dealt with appropriately and robustly. I now have the time to dedicate to my own practice without having to chase invoices or get bogged down in billing queries. A great service.”

I am happy because I can dedicate the full time of the consultation to the clinical needs of my patients and the billing is completely taken out if the equation and dealt with expertly by HytheHopes.

“HytheHopes make billing easy for me. I particularly like the fact that all my figures are collated in one place, and I wish I switched to using them sooner.”

“A first-class service. Worth every penny. It has saved me thousands of pounds in the recovery of unpaid bills. I used to spend hours every weekend doing the billing for my practice. Thank you from my wife and family.”

“HytheHopes provide an efficient and professional service. Fee collection is efficient and rapid, information is provided that is relevant and accurate. Choosing to move my billing to HytheHopes was an excellent decision and I wish I had done so sooner.”

“After being recommend by a senior colleague HytheHopes have not disappointed in any way. Their efficient service has been of massive importance, particularly removing much of the stress, in setting up private practice.”

“I have used HytheHopes’ services for almost 4 years and found them to be efficient, friendly and reliable. They enable me to get on with my clinical work without having to worry about fee administration which was my biggest headache.”

“From day one HytheHopes’ team gave my private practice management a secure feeling, through their professionalism, reliability, friendliness and proficiency which I needed at the time, and is proving invaluable now and for the future. Highly recommended.”

“I used to spend a lot of home time doing my bills. Not only have I saved this but my write-offs have fallen almost to zero!”

“Very reliable and efficient service run by friendly staff.”

“Following recommendations from a number of colleagues, I joined up with HytheHopes about four years ago. They provide an excellent personalized service and have made billing much more streamlined and hassle free. A first class service and very highly recommended indeed!”

“Hythehopes have provided an excellent service over the years.  The staff are extremely approachable and do their utmost to respond to queries efficiently and rectify any issues.  With a very high collections rate, they constantly strive to provide the best possible billing service!”

“Thank you so very much to you and your team- you have all been very efficient, professional and great to work with.
I appreciate all that you have done for me.”